Products > SoilWatch 10
wrong measurements
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Luis1122:
Hello
I have 3 3v soilwatch10 sensors, lately I am detecting wrong measurements in one of them. The humidity value is increasing as a function of the ambient temperature.
on a scale of 0 to 100 I am increasing 11 points.
It only happens in one of the sensors. It is possible that water has entered it.
today I have requested two more sensors since I love its operation.
Greetings.
pinolec:
Hi,
It does look like the sensor is faulty.
We have already sent the replacement sensor with your order. We would like to retrieve the faulty sensor to investigate a cause of failure.
We will cover standard mail shipping costs.
Water ingress is the most likely cause of failure.
Kind regards,
Piotr
Luis1122:
Ok
As I proceed to perform the return of the damaged sensor.
Thank you.
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