Author Topic: wrong measurements  (Read 18115 times)

Luis1122

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wrong measurements
« on: May 06, 2019, 01:31:41 PM »
Hello

I have 3 3v soilwatch10 sensors, lately I am detecting wrong measurements in one of them. The humidity value is increasing as a function of the ambient temperature.

on a scale of 0 to 100 I am increasing 11 points.

It only happens in one of the sensors. It is possible that water has entered it.

today I have requested two more sensors since I love its operation.

  Greetings.

pinolec

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Re: wrong measurements
« Reply #1 on: May 06, 2019, 07:34:11 PM »
Hi,

It does look like the sensor is faulty.
We have already sent the replacement sensor with your order. We would like to retrieve the faulty sensor to investigate a cause of failure.
We will cover standard mail shipping costs.

Water ingress is the most likely cause of failure.

Kind regards,
Piotr

Luis1122

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Re: wrong measurements
« Reply #2 on: May 06, 2019, 07:59:39 PM »
Ok

As I proceed to perform the return of the damaged sensor.

Thank you.